Terms of service

Who you are buying from

A small UK team, a fleet of Bambu Lab printers, and componentry chosen because it lasts rather than because it was cheap. Nothing here takes away rights you have under UK consumer law.

What you are getting

A machine built to the specification you choose, based on TempestMAx’s open-source OSR2 and SR6 designs and modified heavily over five years of building them. Printed parts are made to order in your colours, and because each machine is assembled by hand, slight variations in finish are characteristic of the process rather than a defect.

You need to be 18 or over to buy. These are for personal use by adults.

Ordering and prices

An order is a request to buy, and becomes a contract once it is confirmed and payment taken. Prices are in pounds and include UK tax where it applies. Where an item is listed at an obviously incorrect price, you will be told before anything is charged.

Import duty and local taxes outside the UK are down to you unless the shipping page says otherwise.

How long it takes

Most orders go out within about a week, and a tracking link follows either way. During periods of high demand it can stretch by another week at the outside. Nine times out of ten it is within a week and a half.

Returns

Machines are built to order, so they are not sold on approval. In the unlikely event that one does not perform as it should, the returns page sets out what happens.

Using it safely

These are powered machines with moving parts. Use them as documented, keep hair and loose clothing clear, and use a power supply matching the stated specification — an unsuitable one is the most common cause of damage to a unit. No responsibility can be accepted for injury or damage arising from modification, misuse or an incorrect power supply. Nothing here limits liability for death or personal injury caused by negligence, or for anything else the law does not permit to be limited.

Whose work is whose

The underlying OSR2 and SR6 designs are TempestMAx’s open-source work, used and modified under their licence — full credit where it is due. The photography, renders and writing on this site are ours.

Law

England and Wales, and the courts there. If you live elsewhere in the UK you may bring proceedings where you are.